Ooredoo Maldives marked this year’s Customer Day with a company-wide celebration centered on one simple message — putting customers first. From the executive offices to retail counters, employees across the Maldives stepped out to connect directly with customers, listen to their stories, and share gratitude for their continued trust and support.
The initiative, held under the theme “Digitally Yours: Elevating Customer Experiences,” showcased Ooredoo’s ongoing commitment to blend technology with a personal touch. Teams visited Experience Centers, retail outlets, and service partner locations across multiple islands, emphasizing the company’s belief that genuine connection is the cornerstone of exceptional service.
Chief Commercial Officer Hussain Niyaz, who spearheaded the celebrations, took over Ooredoo Maldives’ social media platforms to personally engage with customers online. His direct interaction — from responding to messages to sharing behind-the-scenes moments — reflected a leadership approach deeply rooted in empathy and accessibility.
“Customer Day is more than a symbolic event; it’s an opportunity for every Ooredoo employee to step into the customer’s world,” Niyaz said. “We learn something new from every conversation, and that helps us shape better experiences and stronger relationships.”
Throughout the day, Ooredoo employees across the nation joined hands to express appreciation for the people who drive the company’s success — its customers. The celebrations included interactive sessions, giveaways, and on-ground activities designed to make every visitor feel valued and heard.
Ooredoo Maldives reaffirmed that its long-term vision is to build a more human-centered digital ecosystem, where innovation and customer care move hand in hand. The telecom leader continues to enhance its service portfolio, expand digital accessibility, and set new standards for customer engagement in the Maldives’ fast-evolving communications sector.
By dedicating an entire day to listening and connecting, Ooredoo demonstrated that meaningful engagement remains at the heart of its mission — to stay truly “Digitally Yours.”
